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Old 31st March 2020, 09:01 AM   #22
MikeJ
New Blood
 
Join Date: Mar 2020
Posts: 1
Norton WebCam popup, and Norton 'Fix Now' not working

I had the same problem as others have noted.

A 'loop' of a Norton popup reporting a webcam access request, and a separate notice that my virus definitions were out of date. 'Fix now' did not work, with no info as to why, of course . After a few failed attempts, I noticed that my webcam was plugged in (it usually is not), because with Covid-19 requirement to stay in my house as much as possible, I had been using video chats to 'talk' to people.
So I unplugged it, and was able to do the Norton update successfully, and get rid of the annoying popup, and actually update my antivirus definitions.
Hope my experience helps others ( You may just have to 'disable' your built-in camera, in 'Settings', I don't know ).
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