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Old 31st March 2020, 09:10 AM   #23
Great minds think...
plague311's Avatar
Join Date: Dec 2011
Location: North Dakota
Posts: 8,309
Originally Posted by MikeJ View Post
I had the same problem as others have noted.

A 'loop' of a Norton popup reporting a webcam access request, and a separate notice that my virus definitions were out of date. 'Fix now' did not work, with no info as to why, of course . After a few failed attempts, I noticed that my webcam was plugged in (it usually is not), because with Covid-19 requirement to stay in my house as much as possible, I had been using video chats to 'talk' to people.
So I unplugged it, and was able to do the Norton update successfully, and get rid of the annoying popup, and actually update my antivirus definitions.
Hope my experience helps others ( You may just have to 'disable' your built-in camera, in 'Settings', I don't know ).
Welcome to the Forums sir!

I didn't know Norton had that feature built in, and I wonder if it's something you can turn off. I can see that becoming tedious for the non-savvy end user.
"Circumcision and death threats go together like milk and cookies." - William Parcher

“There are times when the mind is dealt such a blow it hides itself in insanity. While this may not seem beneficial, it is. There are times when reality is nothing but pain, and to escape that pain the mind must leave reality behind.” - Patrick Rothfuss
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