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Old 13th January 2021, 07:47 PM   #1
rjh01
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Join Date: May 2005
Location: Flying around in the sky
Posts: 26,621
Password lost for Google

A friend of mine has lost access to Google. The friend needs it for their Gmail account. I tried to do a password reset, but that did not work. All it did was ask for any password, then for an email address. A code was sent and given to Google, however, Google refused to do anything more. The good news is that they still have access to Gmail on their iPad. They do not have it on their desktop.

Pity they never went here https://myaccount.google.com/security and did the "Ways we can verify it's you steps". Hint: If you have a gmail account do these steps.

Anyone got any ideas on what my friend can do? Or where would be a better place to ask?

Asking for a friend.
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