Dear Users... (A thread for Sysadmin, Technical Support, and Help Desk people)
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26th September 2018, 05:39 PM
Observer of Phenomena
Join Date: Feb 2005
Location: Ngunnawal Country
Originally Posted by
I would argue about... half my time is trying to pull what the actual problem out of a user that only wants to keep saying some minor variation on "It doesn't work" over and over.
Indeed. This is something that I'm usually very good at. That particular call stumped me, though. How are you with strong accents?
Please scream inside your heart.
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