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Old 22nd November 2019, 08:27 AM   #1561
theprestige
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Why not just email the excel file to you as an attachment?
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Old 22nd November 2019, 08:38 AM   #1562
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Originally Posted by theprestige View Post
Why not just email the excel file to you as an attachment?
That's ultimately what she did, so we could employ our workarounds to get the data. But she didn't send it initially because for the work we're doing we need a subset of the whole data, selected by her. It's a collection of particular ICD9 and 10 diagnosis codes, not the sort of thing we'd be able to determine ourselves from the whole set.
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Old 22nd November 2019, 10:21 AM   #1563
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Originally Posted by TragicMonkey View Post
That's ultimately what she did, so we could employ our workarounds to get the data. But she didn't send it initially because for the work we're doing we need a subset of the whole data, selected by her. It's a collection of particular ICD9 and 10 diagnosis codes, not the sort of thing we'd be able to determine ourselves from the whole set.
ICD 9 and 10 have some quirks but it's how a lot of our data comes in along with bespoke codes from Cerner etc and we try to map it all to FHIR and SNOMED CT so they're all in one format before being loaded into a bunch of queryable DBs.
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Old 22nd November 2019, 11:43 AM   #1564
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Originally Posted by theprestige View Post
Computing is a text-based medium. Yes, there are some end-users of some applications who just need pictures, but that's not us. It never ceases to amaze and depress me that a software developer will send a screenshot of job logs, instead of copying and pasting the logs.
Or just a copy of the log file as an attachment. I agree. Screenshots of text data are dumb. How exactly am I supposed to search for a string or a regex pattern in an image file?

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Old 22nd November 2019, 11:48 AM   #1565
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Or copy and paste it into a Web search so you can find the relevant Stackoverflow articles?
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Old 22nd November 2019, 04:13 PM   #1566
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Originally Posted by theprestige View Post
Or copy and paste it into a Web search so you can find the relevant Stackoverflow articles?
+1
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Old 22nd November 2019, 08:23 PM   #1567
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Originally Posted by theprestige View Post
Or copy and paste it into a Web search so you can find the relevant Stackoverflow articles?
If meant this as snark, you hit me with a bulls-eye. For several years before I retired, I was responsible for a LINUX-based system for aggregating all sorts of network stats and logs. Even though I had all the documentation available for the system, I usually found that Google could answer my questions more quickly than I could look up the answer.

If this was meant as a straight-forward comment, you are so right.
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Old 22nd November 2019, 09:28 PM   #1568
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Originally Posted by Wudang View Post
ICD 9 and 10 have some quirks but it's how a lot of our data comes in along with bespoke codes from Cerner etc and we try to map it all to FHIR and SNOMED CT so they're all in one format before being loaded into a bunch of queryable DBs.
That's not what we're doing. We're getting data out of the database but need the dx codes for the specific questions to ask. For instance we need all the applicable codes for the renal diseases that affect blood pressure so we can exclude those patients from quality measures on hypertension management. Stuff like that. Everything is great inside the EMR and its reporting databases; it's getting things out of there to fit the demands of users outside that gets tricky. Translating what they think they want to what they actually need, then providing as close to that as we actually can. It really shouldn't be fun but it kind of is!
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Old 22nd November 2019, 09:47 PM   #1569
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Originally Posted by CORed View Post
Or just a copy of the log file as an attachment. I agree. Screenshots of text data are dumb. How exactly am I supposed to search for a string or a regex pattern in an image file?
Sometimes that is the only option, many environments disable cut and paste between the environment and your desktop.
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Old 23rd November 2019, 08:54 AM   #1570
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Originally Posted by TragicMonkey View Post
That's not what we're doing. We're getting data out of the database but need the dx codes for the specific questions to ask. For instance we need all the applicable codes for the renal diseases that affect blood pressure so we can exclude those patients from quality measures on hypertension management. Stuff like that. Everything is great inside the EMR and its reporting databases; it's getting things out of there to fit the demands of users outside that gets tricky. Translating what they think they want to what they actually need, then providing as close to that as we actually can. It really shouldn't be fun but it kind of is!
It sure can be. This is what I work on https://www.discoverydataservice.org...t/Overview.htm
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Old 23rd November 2019, 09:19 AM   #1571
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Originally Posted by Elvis666 View Post
If meant this as snark, you hit me with a bulls-eye. For several years before I retired, I was responsible for a LINUX-based system for aggregating all sorts of network stats and logs. Even though I had all the documentation available for the system, I usually found that Google could answer my questions more quickly than I could look up the answer.

If this was meant as a straight-forward comment, you are so right.
Crafting the proper search query is a very real and valuable skill.
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Old 23rd November 2019, 10:21 AM   #1572
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Originally Posted by erlando View Post
Crafting the proper search query is a very real and valuable skill.
That goes for dealing with users as well.
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Old 24th November 2019, 01:42 AM   #1573
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Originally Posted by TragicMonkey View Post
That's ultimately what she did, so we could employ our workarounds to get the data. But she didn't send it initially because for the work we're doing we need a subset of the whole data, selected by her. It's a collection of particular ICD9 and 10 diagnosis codes, not the sort of thing we'd be able to determine ourselves from the whole set.
Why didn't she upload it to OneDrive, and share the link address with you and send the password to the xls separately?
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Old 24th November 2019, 08:47 PM   #1574
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My interview for the Tier 2 position is in half an hour.

I am nervous, and I am not nervous.
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Old 24th November 2019, 08:51 PM   #1575
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Originally Posted by arthwollipot View Post
My interview for the Tier 2 position is in half an hour.

I am nervous, and I am not nervous.
Can't see how you could miss.
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Old 24th November 2019, 08:56 PM   #1576
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Originally Posted by Norman Alexander View Post
Can't see how you could miss.
That's why I'm not nervous. On the other hand, it's a job interview, which I find difficult on a personal level anyway.

But I've been on T1 for two years now, longer than anyone else on T1 right now, so the institutional knowledge I have for our environment and procedures makes me an obvious choice.
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Old 24th November 2019, 09:45 PM   #1577
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And it's done. I think I did pretty well. I could see a lot of ticks in boxes and a lot of notes being taken. I think I hit most of the keywords that they wanted.

Now it's all over but the waiting.
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Old 25th November 2019, 02:21 AM   #1578
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Originally Posted by arthwollipot View Post
And it's done. I think I did pretty well. I could see a lot of ticks in boxes and a lot of notes being taken. I think I hit most of the keywords that they wanted.

Now it's all over but the waiting.
You might as well relax because the time will pass anyway.

Well done, old beast. Hope you get it.
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Old 25th November 2019, 03:49 PM   #1579
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Just don't start counting the extra lolly in the pay-packet until you actually get it.
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Old 25th November 2019, 06:42 PM   #1580
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Originally Posted by Orphia Nay View Post
You might as well relax because the time will pass anyway.
Yep, all the anxiety is pretty much gone now. I can't change the outcome, so there's no point in worrying.

Originally Posted by Orphia Nay View Post
Well done, old beast. Hope you get it.
Thanks. So do I.

Originally Posted by Norman Alexander View Post
Just don't start counting the extra lolly in the pay-packet until you actually get it.
Oh believe me, I'm not anticipating anything. But you can bet your ass I'll be getting myself a little something something to celebrate if I do get it.
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Old 25th November 2019, 07:02 PM   #1581
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Good luck.
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Old 25th November 2019, 07:18 PM   #1582
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Originally Posted by arthwollipot View Post
But you can bet your ass I'll be getting myself a little something something to celebrate if I do get it.
Down the Tuggernong Razzle, eh?
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Old 25th November 2019, 07:20 PM   #1583
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Originally Posted by Norman Alexander View Post
Down the Tuggernong Razzle, eh?
I'm in Belconnen now.
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Old 27th November 2019, 03:27 PM   #1584
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Good Luck! Did they say when they would make a decision?
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Old 27th November 2019, 07:42 PM   #1585
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Originally Posted by Faydra View Post
Good Luck! Did they say when they would make a decision?
They were hoping to have the decision by early December, but I don't think they will.
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Old 2nd December 2019, 05:03 PM   #1586
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So... they've got me doing a task that used to be done by T2 before they lost three people but they're now farming out to the T1s. It's repetitive. Extremely repetitive. A lot of copy-pasting. Right now I have to do it 63 times to clear a backlog of service requests. But at least it gets me off the phones so it's got that going for it.
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Old 2nd December 2019, 05:11 PM   #1587
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Originally Posted by arthwollipot View Post
So... they've got me doing a task that used to be done by T2 before they lost three people but they're now farming out to the T1s. It's repetitive. Extremely repetitive. A lot of copy-pasting. Right now I have to do it 63 times to clear a backlog of service requests. But at least it gets me off the phones so it's got that going for it.

I've probably got it wrong, but to save going back and re-reading lots of posts I'll just ask.

Isn't T2 what you're hoping to get promoted to?

Is this just a foretaste of what is to come if the promotion goes through?
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Old 2nd December 2019, 05:13 PM   #1588
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Originally Posted by quadraginta View Post
I've probably got it wrong, but to save going back and re-reading lots of posts I'll just ask.

Isn't T2 what you're hoping to get promoted to?

Is this just a foretaste of what is to come if the promotion goes through?
Now that this task has been delegated to T1, it'll probably stay there, but otherwise yes.

I want the job for the career effects, not because I get to do repetitive tasks.
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Old 2nd December 2019, 08:09 PM   #1589
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Originally Posted by arthwollipot View Post
So... they've got me doing a task that used to be done by T2 before they lost three people but they're now farming out to the T1s. It's repetitive. Extremely repetitive. A lot of copy-pasting. Right now I have to do it 63 times to clear a backlog of service requests. But at least it gets me off the phones so it's got that going for it.
One word: Powershell.

If you learn how to use it you can make you life a whole let easier. But a word of caution: if you're successful, don't let the higher-ups know. Sometimes bosses are afraid of technicians who know their stuff, and if you're really unlucky you can end up automating yourself out of a job.
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Old 2nd December 2019, 08:28 PM   #1590
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Originally Posted by Blue Mountain View Post
One word: Powershell.

If you learn how to use it you can make you life a whole let easier. But a word of caution: if you're successful, don't let the higher-ups know. Sometimes bosses are afraid of technicians who know their stuff, and if you're really unlucky you can end up automating yourself out of a job.
This is one of those tasks that it seems like it should be ideal for automation. But it's fine. It really needed to be done by someone, and it was mostly repetetive because IT Security helpfully sent an email out to all Resource Group Owners saying "if you need to modify your Resource Groups, submit your Resource Group Management form now". And so they did. All of them. Which created hell for us.

Now that I've got through the RGM forms, the remaining service requests are quite easy and a lot more varied.

But damn if I won't be dreaming about those RGM forms tonight.
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Old 2nd December 2019, 10:45 PM   #1591
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Blah. And it's done. An entire backlog of service requests that was in its 70s is now at 0. Most of those requests are now backlogging the downstream workflow...
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Old 3rd December 2019, 12:57 AM   #1592
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Do it manually twice. Automate the third time.
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Old 3rd December 2019, 01:00 AM   #1593
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Obligatory Bastard Operator From Hell quote

Quote:
Go away or I will replace you with a very small shell script
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Old 3rd December 2019, 03:26 AM   #1594
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Originally Posted by erlando View Post
Obligatory Bastard Operator From Hell quote
I have that on a t-shirt.
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Old 3rd December 2019, 12:38 PM   #1595
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Here's a very interesting and extensive discussion, which started when someone automated their data entry job and deliberately introduced a few small errors to make it appear the work was still being done by hand: Is it unethical for me to not tell my employer Iíve automated my job? [workplace.stackexchange.com]
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Old 3rd December 2019, 03:49 PM   #1596
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Originally Posted by erlando View Post
Do it manually twice. Automate the third time.
Well there are a couple of problems with that. First, it's an ongoing process. Inbox-outbox situation. There was just a backlog for the reasons I outlined. This morning when I came in there were nine new requests, which I will have to process. It's ongoing.

Second, I have no clue how to automate this. I'm not a programmer. If someone else were to do it, that'd be great, but it's buried right at the bottom of the list of priorities.
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Old 4th December 2019, 10:29 AM   #1597
Blue Mountain
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Originally Posted by arthwollipot View Post
Well there are a couple of problems with that. First, it's an ongoing process. Inbox-outbox situation. There was just a backlog for the reasons I outlined. This morning when I came in there were nine new requests, which I will have to process. It's ongoing.

Second, I have no clue how to automate this. I'm not a programmer. If someone else were to do it, that'd be great, but it's buried right at the bottom of the list of priorities.
I understand. As a programmer my first impulse on hearing of any computer issue is to figure out how to write a solution for it. Shocking as it may seem to me, there actually are things in life more important than programming or learning how to program.
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Old 4th December 2019, 10:57 AM   #1598
Wudang
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Originally Posted by Blue Mountain View Post
Shocking as it may seem to me, there actually are things in life more important than programming or learning how to program.
<gasps><clutches perl>
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Old 4th December 2019, 11:06 AM   #1599
zooterkin
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Originally Posted by Wudang View Post
<gasps><clutches perl>
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Old 4th December 2019, 11:15 AM   #1600
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Originally Posted by Wudang View Post
<gasps><clutches perl>
PERL?
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