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Old 7th March 2019, 01:13 PM   #641
jimbob
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I have a rather odd collection of software on my pc, and recently needed to get the Saber simulation package installed. After our normal support struggled to get it to work, one of our Linux guys in Germany managed to do it - although that involved him learning a bit more about windows than he liked. Our Linux support engineers are very good, and certainly take a very wide view of what should be in their remit.
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Old 7th March 2019, 01:37 PM   #642
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Originally Posted by jimbob View Post
I have a "things are different and IT support can't really change it" issue with my work PC.

We have Lenovo laptops and separate Lenovo keyboards for our desks.

The laptop has the ctrl and fn buttons swapped compared to the standalone keyboard. WHY LENOVO DID YOU DO THAT? I could understand if they decided to go their own way, but no, it was just their laptop.

Do you know how many times I have pressed Fn+C and Fn+V and failed to paste things?
Why not just remap the buttons? KeyTweak or something like that.
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Old 7th March 2019, 01:53 PM   #643
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Originally Posted by catsmate View Post
Why not just remap the buttons? KeyTweak or something like that.
I did consider that, but two reasons.

Firstly they's still *say* the wrong things, which would offend me

Secondly, I could request free software put on it, but I tend to avoid unnecessary utilities as every change makes it more complex, and I am often using a remote connection to a windows server, a different connection to a linux server, and my own windows software so life is complicated enough.

And most of the time I'm at my desk with a docking station
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OECD healthcare spending
Expenditure on healthcare
http://www.oecd.org/els/health-systems/health-data.htm
link is 2015 data (2013 Data below):
UK 8.5% of GDP of which 83.3% is public expenditure - 7.1% of GDP is public spending
US 16.4% of GDP of which 48.2% is public expenditure - 7.9% of GDP is public spending
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Old 7th March 2019, 04:45 PM   #644
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Ugh, Linux people can be the WORST. Not all Linux people, obviously, but if you hear someone saying "I refuse to have anything that has been touched by Microsoft in my house", then I guarantee that person is a Linux person.
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Old 7th March 2019, 05:00 PM   #645
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Originally Posted by arthwollipot View Post
Ugh, Linux people can be the WORST. Not all Linux people, obviously, but if you hear someone saying "I refuse to have anything that has been touched by Microsoft in my house", then I guarantee that person is a Linux person.
Nah, they could be freeBSD guys.

I am a linux user, by the way. One of my schools just switched email authentication in a way that is apparently not supported by my mail client. Using a web interface sucks, but what can you do?
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Old 7th March 2019, 05:09 PM   #646
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Originally Posted by phiwum View Post
Nah, they could be freeBSD guys.

I am a linux user, by the way. One of my schools just switched email authentication in a way that is apparently not supported by my mail client. Using a web interface sucks, but what can you do?
Switch mail clients? What's the point of being a Linux user if you can't swap out utility programs at will?
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Old 7th March 2019, 05:29 PM   #647
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Originally Posted by arthwollipot View Post
Ugh, Linux people can be the WORST. Not all Linux people, obviously, but if you hear someone saying "I refuse to have anything that has been touched by Microsoft in my house", then I guarantee that person is a Linux person.
That would be me.

The day I retire, will be the last day that I have to deal with Micro$haft crap.

I've probably lost more than a million hours of productive work because of their bone-headed ideas that break previously functional systems.
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Old 8th March 2019, 01:40 AM   #648
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Originally Posted by xterra View Post
Wudang, have you used either of the first two programs listed in that link?


If so, do you have any comments about them?
No I haven't, sorry. In fact until reading this thread I'd have wondered why the hell someone would need them. Then again my desktops have almost nothing on them.
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Old 8th March 2019, 04:19 AM   #649
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Originally Posted by arthwollipot View Post
Ugh, Linux people can be the WORST. Not all Linux people, obviously, but if you hear someone saying "I refuse to have anything that has been touched by Microsoft in my house", then I guarantee that person is a Linux person.
I think Linux is a great idea in principle (mainly because UNIX is great), and most of my working life was spent working on commercial UNIX- and Linux-based systems. Where Linux falls down, apart from the fragmentation of distros, is the fact that the tech-heads who actually write it do not seem to be interested in the UI side. Windows has many, many flaws, but a novice user can, with a little hand-holding, start using the system, and that knowledge will transfer to pretty much any other PC running Windows. The same does not apply to Linux.
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Old 8th March 2019, 04:26 AM   #650
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Also linux package management. Don't get me wrong, apt-get is great and Mint's software maintenance tool is good but most users will only want one tool.
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Old 8th March 2019, 04:34 AM   #651
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Originally Posted by Wudang View Post
No I haven't, sorry. In fact until reading this thread I'd have wondered why the hell someone would need them. Then again my desktops have almost nothing on them.
I don't know if it's died out, but there seemed to be a trend for fancy customised desktops a few years back, with all sorts of pretty backdrops and clever widgets for kicking off programs. They looked really nice, but I always wondered who spent any time looking at the backdrop. I have dozens of windows open, and the current one I'm using is usually full-screen; when would I ever see the backdrop? Most of the programs I'm going to use are already open, or are launched by clicking on the file I want to look at.

Getting a bit more back on topic, I was probably the nightmare customer of our IT department, because I certainly knew more about the system than at least the front line personnel, so if I was calling them it was because it was a problem that needed either expert knowledge or privileged access. I would also be typically running a number of programs (or apps, as they seem to be called these days) that were non-standard (mostly for fully-justifiable business reasons, a few for personal preference), and I was not doing a simple sales or admin job just using spreadsheets and email, so even if I did agree to giving them remote access to my desktop, it wouldn't help them.
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Old 8th March 2019, 11:40 PM   #652
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I always liked playing around with the backdrops, usually got a comedy one on it (not that they are usually in sight, I run twin monitors and would love a third lol)

One I always like putting up is this

https://i.postimg.cc/tJt6shym/mypornstash-desktop.png
which sits the 'folder' in a blank spot on my desktop, funny watching people trying to click it LOL

Also fun is to get their desktop icon to a commonly used program, do the same (put a image with the icon they normally click on in its usual spot) then rename the original icon and change its screen display, then move it to a different spot (right next to where it used to be is good or in a far corner) then watching them 'clicking it' repeatedly trying to open their program, then step in when they say it isnt working and discretely click on the new position while moving towards the 'icon' and obviously clicking on it
'works fine for me' as the program starts up, then close it back down and watch them clicking away at the 'icon' again..
Offer helpful hints like "Are you sure you are using the mouse right" and "Maybe click it faster?"

I have a very warped sense of humour...
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Last edited by Dabop; 8th March 2019 at 11:47 PM. Reason: Wow, it seems it is either tiny or massively blown out, so just put it in a link instead
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Old 9th March 2019, 05:05 PM   #653
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Try popping the "n" and "m" keys off the keyboard, and then replacing them in each other's position.

This one is particularly hilarious if the person's password contains either of these two characters.

Please note, this doesn't work if the person is a touch typist.

My team had practically randomised the alpha keys on my keyboard, and I didn't even notice. Fortunately for me, they had swapped the F and J keys with each other, and they are the only keys I rely on. (Home keys for the index fingers).

If they had moved those keys one position to the left or right, I would probably have thought that I'd had a stroke and lost the ability to type.

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Old 9th March 2019, 05:56 PM   #654
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Originally Posted by Wudang View Post
No I haven't, sorry. In fact until reading this thread I'd have wondered why the hell someone would need them. Then again my desktops have almost nothing on them.
I have two monitors on my home computer, with large numbers of icons on each. Occasionally, Bill's OS of Horrors decides to reorder them randomly. I have a utility I've been using for years, Desktop Restore, that puts everything back with a couple of keystrokes.
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Old 9th March 2019, 06:08 PM   #655
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On Unix-like systems, put a logout command into the user's .rc file
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Old 10th March 2019, 01:59 PM   #656
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Originally Posted by novaphile View Post
Try popping the "n" and "m" keys off the keyboard, and then replacing them in each other's position.

This one is particularly hilarious if the person's password contains either of these two characters.

Please note, this doesn't work if the person is a touch typist.

My team had practically randomised the alpha keys on my keyboard, and I didn't even notice. Fortunately for me, they had swapped the F and J keys with each other, and they are the only keys I rely on. (Home keys for the index fingers).

If they had moved those keys one position to the left or right, I would probably have thought that I'd had a stroke and lost the ability to type.

I once had the situation where I was working on a computer in the machine room, and I could type the password successfully in one position (sitting, I think), and always failing in another (standing, next to the computer cabinet, and reaching for the keyboard). It turned out it was a non-standard keyboard, and in one position I was touch-typing, and in the other, because it was an awkward position, I was reading the key labels.
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Old 10th March 2019, 02:58 PM   #657
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I briefly worked with a guy who had a Dvorak keyboard.

He claimed that he could touch type with either, DSK or QWERTY, but it took his brain about two weeks to make the code switch each time.

To his credit, he was very fast on the DSK.
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Old 10th March 2019, 03:03 PM   #658
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Originally Posted by novaphile View Post
I briefly worked with a guy who had a Dvorak keyboard.

He claimed that he could touch type with either, DSK or QWERTY, but it took his brain about two weeks to make the code switch each time.

To his credit, he was very fast on the DSK.


https://xkcd.com/554/

The rollover text will get caught by the autocensor
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Old 10th March 2019, 07:00 PM   #659
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Originally Posted by zooterkin View Post
Getting a bit more back on topic, I was probably the nightmare customer of our IT department, because I certainly knew more about the system than at least the front line personnel, so if I was calling them it was because it was a problem that needed either expert knowledge or privileged access. I would also be typically running a number of programs (or apps, as they seem to be called these days) that were non-standard (mostly for fully-justifiable business reasons, a few for personal preference), and I was not doing a simple sales or admin job just using spreadsheets and email, so even if I did agree to giving them remote access to my desktop, it wouldn't help them.
Most of my customers already know to send the more detailed and technical of requests by email, and we have a standard escalation process for them, so we rarely get put in that situation.

Of course, Tier 1 is 60% knowledge, 20% Google and 20% improvisation.
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Old 11th March 2019, 11:58 AM   #660
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Originally Posted by Dabop View Post
I always liked playing around with the backdrops, usually got a comedy one on it (not that they are usually in sight, I run twin monitors and would love a third lol)

One I always like putting up is this

https://i.postimg.cc/tJt6shym/mypornstash-desktop.png
which sits the 'folder' in a blank spot on my desktop, funny watching people trying to click it LOL

Also fun is to get their desktop icon to a commonly used program, do the same (put a image with the icon they normally click on in its usual spot) then rename the original icon and change its screen display, then move it to a different spot (right next to where it used to be is good or in a far corner) then watching them 'clicking it' repeatedly trying to open their program, then step in when they say it isnt working and discretely click on the new position while moving towards the 'icon' and obviously clicking on it
'works fine for me' as the program starts up, then close it back down and watch them clicking away at the 'icon' again..
Offer helpful hints like "Are you sure you are using the mouse right" and "Maybe click it faster?"

I have a very warped sense of humour...
If you want to be really mean, you can use the "Print screen" button to capture their desktop, paste in into "Paint" (or any image editing program), save it, set it as the background, then delete all of the real icons. It will look just like their regular desktop, but none of the "icons" will be functional.
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Old 11th March 2019, 03:50 PM   #661
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Originally Posted by CORed View Post
If you want to be really mean, you can use the "Print screen" button to capture their desktop, paste in into "Paint" (or any image editing program), save it, set it as the background, then delete all of the real icons. It will look just like their regular desktop, but none of the "icons" will be functional.
Where I worked it was also a good way to get you fired.
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Old 11th March 2019, 04:31 PM   #662
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Originally Posted by CORed View Post
If you want to be really mean, you can use the "Print screen" button to capture their desktop, paste in into "Paint" (or any image editing program), save it, set it as the background, then delete all of the real icons. It will look just like their regular desktop, but none of the "icons" will be functional.
Originally Posted by alfaniner View Post
Where I worked it was also a good way to get you fired.
Yup. I mean, it was fun back in the 90's when we did this to each other in the IT shop. And sticking the "When Harry Met Sally" fake orgasm noise on every Windows action.

Fun times.
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Old 12th March 2019, 08:56 AM   #663
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I have to do some access management today.

I told my boss that the software I have to use to do that makes me want to stab people.
I then promised I would do it, and would try to stab somebody other than him.

WHO designs a window that resizes itself when you scroll? Who possibly could think that was a good idea?

Not really fitting to this thread, but I needed to vent and you guys would understand...

SIGH...
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Old 12th March 2019, 10:05 AM   #664
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Originally Posted by Faydra View Post
I have to do some access management today.

I told my boss that the software I have to use to do that makes me want to stab people.
I then promised I would do it, and would try to stab somebody other than him.

WHO designs a window that resizes itself when you scroll? Who possibly could think that was a good idea?

Not really fitting to this thread, but I needed to vent and you guys would understand...

SIGH...
Quite understandable, I seem to remember I encountered something like that last year
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Old 12th March 2019, 11:24 AM   #665
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Microsoft's Indexing services are starting to get on my last nerve.

I have several users who can't search their Outlook for anything in the last week. Or rather if they search Outlook for any e-mail with the word "Example" in it will only list e-mails older than two weeks with the word "Example" in it, even if dozens of e-mails with the word "Example" in it are in their inbox from the last week.

I've tried recreating the Index and it gets to roughly 90% and just gets stuck. I've tried recreating their Outlook profiles and mailboxes, no change.
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Old 12th March 2019, 01:16 PM   #666
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Originally Posted by JoeMorgue View Post
Microsoft's Indexing services are starting to get on my last nerve.

I have several users who can't search their Outlook for anything in the last week. Or rather if they search Outlook for any e-mail with the word "Example" in it will only list e-mails older than two weeks with the word "Example" in it, even if dozens of e-mails with the word "Example" in it are in their inbox from the last week.

I've tried recreating the Index and it gets to roughly 90% and just gets stuck. I've tried recreating their Outlook profiles and mailboxes, no change.
The design of Exchange just baffles me. Microsoft throws everything into one gigantic opaque database, and the only way to interact with it is using tools that come with the Exchange server or at the command line. As far as I know there's no way to interact with the database directly. You can't connect to it using phpExchangeAdmin to query its contents: everything must be done with the tools. If the tools won't do the job, you're out of luck.

The typical Unix approach puts each user's mailbox into a separate data store, and very often the indexes are separate from the emails proper. So if something goes wrong:
  1. Only one user's mailbox is affected
  2. Very often all that needs to be done is rebuild indexes
  3. There's a whole toolkit of Unix text-processing tools available to help troubleshoot problems
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Old 12th March 2019, 02:21 PM   #667
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I have a lot of users who can't stand the fact that we switched to Gmail from Office 365, I however find the search features to be quite a bit better.

Now I do understand that the Calendar option in Outlook is very nice

But I don't miss repairing .pst files
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Old 12th March 2019, 05:29 PM   #668
arthwollipot
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Yeah, we're going through the process of migrating to Office 365 right now. It's a pain, but I do believe that it will be better when the process is complete.
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Old 13th March 2019, 01:04 PM   #669
JoeMorgue
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I'm convinced that Microsoft.net doesn't actually exist. There's program or service or dependency that changes when you install it, it's just a virus that Microsoft distributes to stress test legacy programs that have been around since the Crimean War that one old stubborn user refuses to upgrade.
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Old 14th March 2019, 03:53 AM   #670
Wudang
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A "joke" that's doing the rounds in programmer circles just now:
Why do programmers enjoy cooking? You peel the carrot, chop the carrot, put carrot in stew.
You don't suddenly find your peeler is 6 versions behind and support for carrots was dropped in version 4.6.
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Old 15th March 2019, 02:29 AM   #671
novaphile
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Originally Posted by Wudang View Post
A "joke" that's doing the rounds in programmer circles just now:
Why do programmers enjoy cooking? You peel the carrot, chop the carrot, put carrot in stew.
You don't suddenly find your peeler is 6 versions behind and support for carrots was dropped in version 4.6.
...and the chopping board architecture has a dependency on the kitchen model, and the whole damn thing is behind yet another ******* firewall that the ******* ******* have put up today shutting down every access point to the ******* house while simultaneously setting fire to the entire street's communications infrastructure without even the slightest thought about ******* testing anything or paying the slightest heed to the ******* change management process, and the architects have just downed tools again, because the family has decided not to go with their original dinner request but now wants purple ******* parsnips, despite having signed off on a full set of business requirements, and the complete lack of purple ******* parsnips anywhere in the entire database and now the design and build of entire carrot delivery service layer has to be started again.



Or was that just my day?
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