Dear Users… (A thread for Sysadmin, Technical Support, and Help Desk people) Part 10 - Page 29

Yalius · 21st June 2022, 09:43 AM

Originally Posted by arthwollipot

If I had Ultimate Power, I'd stop the capability that users have of logging incidents with us by email. They absolutely never provide any of the real information that we need to fix their problem. It always creates more work for us - we have to email them requesting additional information, they fail to provide it, we email them again to follow up, in a process that I have noted in an earlier post.

I just did a followup to an email that someone sent saying literally "My Chrome is not working". And that was it. That was the entire email. DETAILS PEOPLE! Come on!

They don't do a whole lot better on the phone, either. I can't count the number of times I've heard "is the internet down?" when, after some digging, it turns out that the user is getting a password error logging into some website. "It won't do anything!" somehow means "When I try to log into my RDP session, it says bad username or password."

JoeMorgue · 21st June 2022, 09:46 AM

I've come to the sad conclusion a lot of my users don't WANT their problem fixed. They want to sit there and play on their phones because "their computer is down."

It literally takes, what 30 maybe 60 seconds to actually put 10% effort into even halfway describing your actual problem. Not doing is intentional.

Wudang · 21st June 2022, 11:05 AM

Originally Posted by JoeMorgue

I've come to the sad conclusion a lot of my users don't WANT their problem fixed. They want to sit there and play on their phones because "their computer is down."

It literally takes, what 30 maybe 60 seconds to actually put 10% effort into even halfway describing your actual problem. Not doing is intentional.

I used to suspect this of many programmers I supported. Well, more what I'd call coding clerks to frank.
One CIO, who I could happily drown in swimming pool of hairy caterpillars, decided to have a "just pick up the phone" campaign telling every drooling halfwit to "just pick up the phone and call random IT people who may be busy trying to restore a service that just crashed but hey, maybe instead they should be answering random halfwit's question that can be answered with polite variants of "RTFM" or "Why didn't you ask your chief programmer" knowing the answer was going to be "I am the chief programmer". I used to bend a paperclip and insert it into the phone hook so it looked like it was on hook but wasn't.

At <big bank> they set up a webpage for users to report IT incidents with required fields. I don't care it was a bit poor, it bloody worked and I could tell them to write something semi-articulate there. And I could just return it as "insufficient information. Please add network address and maternal grandmother's blood type" but most of the time there was enough there to start to understand the problem, especially as the records went to the Service Desk first.

JoeMorgue · 21st June 2022, 11:42 AM

So one of my users has basically the inbox from hell. Literally 76 subfolders, most of them with 1-10 subfolders under that, some of them with their own subfolders under THEM, and a complicated set of nested rules to sort e-mails into the proper folder/subfolder/sub-sub-folder in various ways (some e-mails go to one folder, some go to multiple, some get highlited, etc)

The problem is she wants all of her underlings to have the same inbox setup. I can save the rules and import them into new inboxes easy enough but there is, as far as I can figure, no way to save a template of subfolders and left clicking on their inbox and selecting "create new folder" is too complicated for them to do without IT and by do without IT I mean have IT do for them, so every few weeks I have to sit at a computer and manually create close to a 100 variously nesting subfolders one by one.

Wudang · 21st June 2022, 01:09 PM

One of my favourite t-shirts has Princess Leia bent over a laptop with the caption "Help me stackoverflow you're my only hope"

Blue Mountain · 21st June 2022, 02:43 PM

Originally Posted by JoeMorgue

So one of my users has basically the inbox from hell. Literally 76 subfolders, most of them with 1-10 subfolders under that, some of them with their own subfolders under THEM, and a complicated set of nested rules to sort e-mails into the proper folder/subfolder/sub-sub-folder in various ways (some e-mails go to one folder, some go to multiple, some get highlited, etc)

The problem is she wants all of her underlings to have the same inbox setup. I can save the rules and import them into new inboxes easy enough but there is, as far as I can figure, no way to save a template of subfolders and left clicking on their inbox and selecting "create new folder" is too complicated for them to do without IT and by do without IT I mean have IT do for them, so every few weeks I have to sit at a computer and manually create close to a 100 variously nesting subfolders one by one.

Could this be scripted using PowerShell?

JoeMorgue · 21st June 2022, 03:11 PM

Originally Posted by Blue Mountain

Could this be scripted using PowerShell?

Probably but it's a case of "No let's do the single most convoluted and difficult and inefficient way because it's easier for you."

I could do a shared mailbox in 10 minutes that would accomplish the exact same thing but they don't want it that way.

arthwollipot · 21st June 2022, 07:18 PM

Originally Posted by Yalius

They don't do a whole lot better on the phone, either. I can't count the number of times I've heard "is the internet down?" when, after some digging, it turns out that the user is getting a password error logging into some website. "It won't do anything!" somehow means "When I try to log into my RDP session, it says bad username or password."

The difference is that on the phone we can ask them questions and do our best to prize out of them exactly the information we need in order to proceed. Yes, it can sometimes be quite difficult to do so, especially if the caller has a heavy accent, but this is why it is a skilled job, and probably shouldn't be entry-level.

arthwollipot · 21st June 2022, 07:20 PM

Originally Posted by Wudang

I used to suspect this of many programmers I supported. Well, more what I'd call coding clerks to frank.
One CIO, who I could happily drown in swimming pool of hairy caterpillars, decided to have a "just pick up the phone" campaign telling every drooling halfwit to "just pick up the phone and call random IT people who may be busy trying to restore a service that just crashed but hey, maybe instead they should be answering random halfwit's question that can be answered with polite variants of "RTFM" or "Why didn't you ask your chief programmer" knowing the answer was going to be "I am the chief programmer". I used to bend a paperclip and insert it into the phone hook so it looked like it was on hook but wasn't.

This is exactly why Service Desks exist.

Originally Posted by Wudang

At <big bank> they set up a webpage for users to report IT incidents with required fields. I don't care it was a bit poor, it bloody worked and I could tell them to write something semi-articulate there. And I could just return it as "insufficient information. Please add network address and maternal grandmother's blood type" but most of the time there was enough there to start to understand the problem, especially as the records went to the Service Desk first.

We have one of those. They don't use it.

Wudang · 22nd June 2022, 01:44 AM

Originally Posted by arthwollipot

This is exactly why Service Desks exist.

Precisely.

Quote:

We have one of those. They don't use it.

I missed the key point. They were required to use it. Sorry.

arthwollipot · 22nd June 2022, 01:52 AM

Originally Posted by Wudang

I missed the key point. They were required to use it. Sorry.

That could absolutely, positively, never happen in this environment.

arthwollipot · 22nd June 2022, 01:53 AM

In other fun news, there were literally no T1s in the queue from 1830 to 1900 tonight. I had to remember how to add myself to the T1 queue so that calls wouldn't be bounced.

Darat · 22nd June 2022, 02:33 AM

Originally Posted by arthwollipot

In other fun news, there were literally no T1s in the queue from 1830 to 1900 tonight. I had to remember how to add myself to the T1 queue so that calls wouldn't be bounced.

Should have contacted the service desk to do it...

Wudang · 22nd June 2022, 02:36 AM

Originally Posted by Darat

Should have contacted the service desk to do it...

Yeah just drop them an email saying "fix my account".

Darat · 22nd June 2022, 02:50 AM

Originally Posted by Wudang

Yeah just drop them an email saying "fix my account".

No that would be too helpful "my computer isn't doing what it should do".

Wudang · 22nd June 2022, 03:04 AM

Computer fletely refuses to.

Blue Mountain · 22nd June 2022, 04:03 AM

Originally Posted by Darat

No that would be too helpful "my computer isn't doing what it should do".

Originally Posted by Wudang

Computer fletely refuses to.

Am havening problems

gnome · 22nd June 2022, 05:18 AM

Response: Do the needful

lauwersw · 22nd June 2022, 05:35 AM

Mandatory fields in tickets often miss the point. I once filed a case with IT because we had connection problems from our Unix lab to some IT service. The T1 support person on the phone insisted they had to note down my PC address, even though it was totally unrelated to the problem at hand and they wouldn't listen to my objections.

My problem got handled, but a few hours later I got a call back from the engineer on my case and who was seriously confused about why my PC address was listed in the ticket and what the problem was with it?

I'm around long enough that I even predicted to the T1 person that this would happen...

rdaneel · 22nd June 2022, 11:21 AM

Originally Posted by gnome

Response: Do the needful

"Zhu Li, Do the thing."

TragicMonkey · 22nd June 2022, 02:02 PM

Dear Boss: remember when I suggested doing that one thing that one way might not be a good idea? And you ordered me to do it anyway? The president of our company (your boss's boss's boss's boss) just asked me directly to explain whose idea it was.

I save all my emails.

Love,
TragicMonkey

arthwollipot · 22nd June 2022, 07:00 PM

Originally Posted by Darat

Should have contacted the service desk to do it...

Turns out that the T1 on the 7pm shift called in sick and no-one covered it. It's sorted for today.

Originally Posted by Blue Mountain

Am havening problems

Add normal program termination.

arthwollipot · 22nd June 2022, 07:32 PM

What the hell does this mean?

Originally Posted by T1

PowerPoint crashing with multiple windows open upon closing one normally only 2 windows open when this happens

And I have already suggested that this particular T1 take a look at the Chronicles of George.

Darat · 23rd June 2022, 01:33 AM

42?

Norman Alexander · 23rd June 2022, 05:00 AM

Yeah, punctuation is a dying art... But I'll have a go!

PowerPoint crashing with multiple windows open. Upon closing one normally, only 2 windows (can be) open(ned) (w)then this happens.

More betterer?

TragicMonkey · 23rd June 2022, 05:26 AM

I find it's helpful to rephrase all requests as haiku:

PowerPoint crashes,
many windows are opened
but none are normal.

To which the answer would be:

Foolish idiot,
seeking help for your folly;
you are the problem.

alfaniner · 23rd June 2022, 05:49 AM

Originally Posted by TragicMonkey

I find it's helpful to rephrase all requests as haiku:

PowerPoint crashes,
many windows are opened
but none are normal.

To which the answer would be:

Foolish idiot,
seeking help for your folly;
you are the problem.

The effort you put into even a single post just astounds me. Kudos.

gnome · 23rd June 2022, 08:11 AM

I love error haikus.

You step in the stream
But the river has moved on
Error 404

TragicMonkey · 23rd June 2022, 08:15 AM

Too many records?
This is perplexing to me.
Oh! A busted join!

a_unique_person · 23rd June 2022, 08:00 PM

Helpdesk tickets must be in the form of a haiku or they will be rejected.

arthwollipot · 23rd June 2022, 08:19 PM

Yesterday it worked.
Today it is not working.
Windows is like that.

TragicMonkey · 23rd June 2022, 08:22 PM

Another request?
Unreasonable demands
merit grisly death.

arthwollipot · 23rd June 2022, 08:30 PM

Your file is so big.
It might be very useful.
But now it is gone.

TragicMonkey · 23rd June 2022, 08:33 PM

This should be simple?
Eight nested CTEs in...
I think: maybe not.

arthwollipot · 23rd June 2022, 08:36 PM

Chaos reigns within
Reflect, repent, and reboot
Order shall return

Seriously, I've got a heap of these stored up. This one should give you an idea of how long I've had this file:

Windows NT crashed.
I am the Blue Screen of Death.
No one hears your screams.

Wudang · 24th June 2022, 03:52 AM

Or if a lot of details are needed, the sonnet form is acceptable.

Wudang · 24th June 2022, 04:55 AM

Havening problems
with geting on to network
it is diening

Hellbound · 24th June 2022, 05:40 AM

Look closely
At the error you see
It is a mirror

Sent from my volcanic island lair using carrier pigeon.

gnome · 24th June 2022, 06:03 AM

Password rejected
Reset request disappoints
It says it's the same

Yalius · 24th June 2022, 08:11 AM

Tried to send ticket,
Has to be in a haiku?
Unfortunately, I haven't got a clue how to follow even the most basic of processes and honestly if I could find a way to screw up my problem even more with my self-destructive floundering as I try to fix the problem without even a shred of competence, you know I bet I'm so useless at understanding technical issues this helpdesk ticket is going to cause a buffer overflow issue in the database and corrupt the whole dang thing, but whatever, I still don't understand what a haiku is.

21st June 2022, 09:43 AM	#1121
Yalius Muse Join Date: Dec 2005 Posts: 793	Originally Posted by arthwollipot If I had Ultimate Power, I'd stop the capability that users have of logging incidents with us by email. They absolutely never provide any of the real information that we need to fix their problem. It always creates more work for us - we have to email them requesting additional information, they fail to provide it, we email them again to follow up, in a process that I have noted in an earlier post. I just did a followup to an email that someone sent saying literally "My Chrome is not working". And that was it. That was the entire email. DETAILS PEOPLE! Come on! They don't do a whole lot better on the phone, either. I can't count the number of times I've heard "is the internet down?" when, after some digging, it turns out that the user is getting a password error logging into some website. "It won't do anything!" somehow means "When I try to log into my RDP session, it says bad username or password."
Yalius Muse Join Date: Dec 2005 Posts: 793

21st June 2022, 09:46 AM	#1122
JoeMorgue Self Employed Remittance Man Join Date: Nov 2009 Location: Florida Posts: 40,004	I've come to the sad conclusion a lot of my users don't WANT their problem fixed. They want to sit there and play on their phones because "their computer is down." It literally takes, what 30 maybe 60 seconds to actually put 10% effort into even halfway describing your actual problem. Not doing is intentional.
	__________________ "If everyone in the room says water is wet and I say it's dry that makes me smart because at least I'm thinking for myself!" - The Proudly Wrong.

21st June 2022, 11:05 AM	#1123
Wudang BOFH Join Date: Jun 2003 Location: People's Republic of South Yorkshire Posts: 14,578	Originally Posted by JoeMorgue I've come to the sad conclusion a lot of my users don't WANT their problem fixed. They want to sit there and play on their phones because "their computer is down." It literally takes, what 30 maybe 60 seconds to actually put 10% effort into even halfway describing your actual problem. Not doing is intentional. I used to suspect this of many programmers I supported. Well, more what I'd call coding clerks to frank. One CIO, who I could happily drown in swimming pool of hairy caterpillars, decided to have a "just pick up the phone" campaign telling every drooling halfwit to "just pick up the phone and call random IT people who may be busy trying to restore a service that just crashed but hey, maybe instead they should be answering random halfwit's question that can be answered with polite variants of "RTFM" or "Why didn't you ask your chief programmer" knowing the answer was going to be "I am the chief programmer". I used to bend a paperclip and insert it into the phone hook so it looked like it was on hook but wasn't. At <big bank> they set up a webpage for users to report IT incidents with required fields. I don't care it was a bit poor, it bloody worked and I could tell them to write something semi-articulate there. And I could just return it as "insufficient information. Please add network address and maternal grandmother's blood type" but most of the time there was enough there to start to understand the problem, especially as the records went to the Service Desk first.
	__________________ "Your deepest pools, like your deepest politicians and philosophers, often turn out more shallow than expected." Walter Scott.

21st June 2022, 11:42 AM	#1124
JoeMorgue Self Employed Remittance Man Join Date: Nov 2009 Location: Florida Posts: 40,004	So one of my users has basically the inbox from hell. Literally 76 subfolders, most of them with 1-10 subfolders under that, some of them with their own subfolders under THEM, and a complicated set of nested rules to sort e-mails into the proper folder/subfolder/sub-sub-folder in various ways (some e-mails go to one folder, some go to multiple, some get highlited, etc) The problem is she wants all of her underlings to have the same inbox setup. I can save the rules and import them into new inboxes easy enough but there is, as far as I can figure, no way to save a template of subfolders and left clicking on their inbox and selecting "create new folder" is too complicated for them to do without IT and by do without IT I mean have IT do for them, so every few weeks I have to sit at a computer and manually create close to a 100 variously nesting subfolders one by one.
	__________________ "If everyone in the room says water is wet and I say it's dry that makes me smart because at least I'm thinking for myself!" - The Proudly Wrong.

21st June 2022, 01:09 PM	#1125
Wudang BOFH Join Date: Jun 2003 Location: People's Republic of South Yorkshire Posts: 14,578	One of my favourite t-shirts has Princess Leia bent over a laptop with the caption "Help me stackoverflow you're my only hope"
	__________________ "Your deepest pools, like your deepest politicians and philosophers, often turn out more shallow than expected." Walter Scott.

21st June 2022, 02:43 PM	#1126
Blue Mountain Resident Skeptical Hobbit Join Date: Jul 2005 Location: Waging war on woo-woo in Winnipeg Posts: 7,001	Originally Posted by JoeMorgue So one of my users has basically the inbox from hell. Literally 76 subfolders, most of them with 1-10 subfolders under that, some of them with their own subfolders under THEM, and a complicated set of nested rules to sort e-mails into the proper folder/subfolder/sub-sub-folder in various ways (some e-mails go to one folder, some go to multiple, some get highlited, etc) The problem is she wants all of her underlings to have the same inbox setup. I can save the rules and import them into new inboxes easy enough but there is, as far as I can figure, no way to save a template of subfolders and left clicking on their inbox and selecting "create new folder" is too complicated for them to do without IT and by do without IT I mean have IT do for them, so every few weeks I have to sit at a computer and manually create close to a 100 variously nesting subfolders one by one. Could this be scripted using PowerShell?
	__________________ The social illusion reigns to-day upon all the heaped-up ruins of the past, and to it belongs the future. The masses have never thirsted after truth. They turn aside from evidence that is not to their taste, preferring to deify error, if error seduce them. Gustav Le Bon, The Crowd, 1895 (from the French)

21st June 2022, 03:11 PM	#1127
JoeMorgue Self Employed Remittance Man Join Date: Nov 2009 Location: Florida Posts: 40,004	Originally Posted by Blue Mountain Could this be scripted using PowerShell? Probably but it's a case of "No let's do the single most convoluted and difficult and inefficient way because it's easier for you." I could do a shared mailbox in 10 minutes that would accomplish the exact same thing but they don't want it that way.
	__________________ "If everyone in the room says water is wet and I say it's dry that makes me smart because at least I'm thinking for myself!" - The Proudly Wrong.

21st June 2022, 07:18 PM	#1128
arthwollipot Observer of Phenomena Pronouns: he/him Join Date: Feb 2005 Location: Ngunnawal Country Posts: 76,975	Originally Posted by Yalius They don't do a whole lot better on the phone, either. I can't count the number of times I've heard "is the internet down?" when, after some digging, it turns out that the user is getting a password error logging into some website. "It won't do anything!" somehow means "When I try to log into my RDP session, it says bad username or password." The difference is that on the phone we can ask them questions and do our best to prize out of them exactly the information we need in order to proceed. Yes, it can sometimes be quite difficult to do so, especially if the caller has a heavy accent, but this is why it is a skilled job, and probably shouldn't be entry-level.
	__________________ Слава Україні Героям слава

21st June 2022, 07:20 PM	#1129
arthwollipot Observer of Phenomena Pronouns: he/him Join Date: Feb 2005 Location: Ngunnawal Country Posts: 76,975	Originally Posted by Wudang I used to suspect this of many programmers I supported. Well, more what I'd call coding clerks to frank. One CIO, who I could happily drown in swimming pool of hairy caterpillars, decided to have a "just pick up the phone" campaign telling every drooling halfwit to "just pick up the phone and call random IT people who may be busy trying to restore a service that just crashed but hey, maybe instead they should be answering random halfwit's question that can be answered with polite variants of "RTFM" or "Why didn't you ask your chief programmer" knowing the answer was going to be "I am the chief programmer". I used to bend a paperclip and insert it into the phone hook so it looked like it was on hook but wasn't. This is exactly why Service Desks exist. Originally Posted by Wudang At <big bank> they set up a webpage for users to report IT incidents with required fields. I don't care it was a bit poor, it bloody worked and I could tell them to write something semi-articulate there. And I could just return it as "insufficient information. Please add network address and maternal grandmother's blood type" but most of the time there was enough there to start to understand the problem, especially as the records went to the Service Desk first. We have one of those. They don't use it.
	__________________ Слава Україні Героям слава

22nd June 2022, 01:44 AM	#1130
Wudang BOFH Join Date: Jun 2003 Location: People's Republic of South Yorkshire Posts: 14,578	Originally Posted by arthwollipot This is exactly why Service Desks exist. Precisely. Quote: We have one of those. They don't use it. I missed the key point. They were required to use it. Sorry.
	__________________ "Your deepest pools, like your deepest politicians and philosophers, often turn out more shallow than expected." Walter Scott.

22nd June 2022, 01:52 AM	#1131
arthwollipot Observer of Phenomena Pronouns: he/him Join Date: Feb 2005 Location: Ngunnawal Country Posts: 76,975	Originally Posted by Wudang I missed the key point. They were required to use it. Sorry. That could absolutely, positively, never happen in this environment.
	__________________ Слава Україні Героям слава

22nd June 2022, 01:53 AM	#1132
arthwollipot Observer of Phenomena Pronouns: he/him Join Date: Feb 2005 Location: Ngunnawal Country Posts: 76,975	In other fun news, there were literally no T1s in the queue from 1830 to 1900 tonight. I had to remember how to add myself to the T1 queue so that calls wouldn't be bounced.
	__________________ Слава Україні Героям слава

22nd June 2022, 02:33 AM	#1133
Darat Lackey Administrator Join Date: Aug 2001 Location: South East, UK Posts: 102,548	Originally Posted by arthwollipot In other fun news, there were literally no T1s in the queue from 1830 to 1900 tonight. I had to remember how to add myself to the T1 queue so that calls wouldn't be bounced. Should have contacted the service desk to do it...
	__________________ I wish I knew how to quit you

22nd June 2022, 02:36 AM	#1134
Wudang BOFH Join Date: Jun 2003 Location: People's Republic of South Yorkshire Posts: 14,578	Originally Posted by Darat Should have contacted the service desk to do it... Yeah just drop them an email saying "fix my account".
	__________________ "Your deepest pools, like your deepest politicians and philosophers, often turn out more shallow than expected." Walter Scott.

22nd June 2022, 02:50 AM	#1135
Darat Lackey Administrator Join Date: Aug 2001 Location: South East, UK Posts: 102,548	Originally Posted by Wudang Yeah just drop them an email saying "fix my account". No that would be too helpful "my computer isn't doing what it should do".
	__________________ I wish I knew how to quit you

22nd June 2022, 03:04 AM	#1136
Wudang BOFH Join Date: Jun 2003 Location: People's Republic of South Yorkshire Posts: 14,578	Computer fletely refuses to.
	__________________ "Your deepest pools, like your deepest politicians and philosophers, often turn out more shallow than expected." Walter Scott.

22nd June 2022, 04:03 AM	#1137
Blue Mountain Resident Skeptical Hobbit Join Date: Jul 2005 Location: Waging war on woo-woo in Winnipeg Posts: 7,001	Originally Posted by Darat No that would be too helpful "my computer isn't doing what it should do". Originally Posted by Wudang Computer fletely refuses to. Am havening problems
	__________________ The social illusion reigns to-day upon all the heaped-up ruins of the past, and to it belongs the future. The masses have never thirsted after truth. They turn aside from evidence that is not to their taste, preferring to deify error, if error seduce them. Gustav Le Bon, The Crowd, 1895 (from the French)

22nd June 2022, 05:18 AM	#1138
gnome Penultimate Amazing Join Date: Aug 2001 Posts: 13,042	Response: Do the needful
	__________________

22nd June 2022, 05:35 AM	#1139
lauwersw Thinker Join Date: Mar 2008 Posts: 165	Mandatory fields in tickets often miss the point. I once filed a case with IT because we had connection problems from our Unix lab to some IT service. The T1 support person on the phone insisted they had to note down my PC address, even though it was totally unrelated to the problem at hand and they wouldn't listen to my objections. My problem got handled, but a few hours later I got a call back from the engineer on my case and who was seriously confused about why my PC address was listed in the ticket and what the problem was with it? I'm around long enough that I even predicted to the T1 person that this would happen...
lauwersw Thinker Join Date: Mar 2008 Posts: 165

22nd June 2022, 11:21 AM	#1140
rdaneel Illuminator Join Date: Oct 2003 Location: I'M IN THE PHONEBOOK! I'M SOMEBODY!!! Posts: 4,483	Originally Posted by gnome Response: Do the needful "Zhu Li, Do the thing."
	__________________ "Let me guess, my theories appall you, my heresies outrage you, I never answer letters, and you don't like my tie." - The Doctor "I heard some things I can't prove from someone I don't know, and God dammit, that's enough for me." - Penny Arcade "Any sufficiently analyzed magic is indistinguishable from Science!" - Agatha Heterodyne

22nd June 2022, 02:02 PM	#1141
TragicMonkey Poisoned Waffles Join Date: Jun 2004 Location: Monkey Posts: 63,255	Dear Boss: remember when I suggested doing that one thing that one way might not be a good idea? And you ordered me to do it anyway? The president of our company (your boss's boss's boss's boss) just asked me directly to explain whose idea it was. I save all my emails. Love, TragicMonkey
	__________________ You added nothing to that conversation, Barbara.

22nd June 2022, 07:00 PM	#1142
arthwollipot Observer of Phenomena Pronouns: he/him Join Date: Feb 2005 Location: Ngunnawal Country Posts: 76,975	Originally Posted by Darat Should have contacted the service desk to do it... Turns out that the T1 on the 7pm shift called in sick and no-one covered it. It's sorted for today. Originally Posted by Blue Mountain Am havening problems Add normal program termination.
	__________________ Слава Україні Героям слава

22nd June 2022, 07:32 PM	#1143
arthwollipot Observer of Phenomena Pronouns: he/him Join Date: Feb 2005 Location: Ngunnawal Country Posts: 76,975	What the hell does this mean? Originally Posted by T1 PowerPoint crashing with multiple windows open upon closing one normally only 2 windows open when this happens And I have already suggested that this particular T1 take a look at the Chronicles of George.
	__________________ Слава Україні Героям слава

23rd June 2022, 01:33 AM	#1144
Darat Lackey Administrator Join Date: Aug 2001 Location: South East, UK Posts: 102,548	42?
	__________________ I wish I knew how to quit you

23rd June 2022, 05:00 AM	#1145
Norman Alexander Penultimate Amazing Join Date: Nov 2014 Location: Gundungurra Posts: 11,792	Yeah, punctuation is a dying art... But I'll have a go! PowerPoint crashing with multiple windows open. Upon closing one normally, only 2 windows (can be) open(ned) (w)then this happens. More betterer?
	__________________ _{...our governments are just trying to protect us from terror. In the same way that someone banging a hornets’ nest with a stick is trying to protect us from hornets. Frankie Boyle, Guardian, July 2015}

23rd June 2022, 05:26 AM	#1146
TragicMonkey Poisoned Waffles Join Date: Jun 2004 Location: Monkey Posts: 63,255	I find it's helpful to rephrase all requests as haiku: PowerPoint crashes, many windows are opened but none are normal. To which the answer would be: Foolish idiot, seeking help for your folly; you are the problem.
	__________________ You added nothing to that conversation, Barbara.

23rd June 2022, 05:49 AM	#1147
alfaniner Penultimate Amazing Join Date: Aug 2001 Location: Sorth Dakonsin Posts: 26,748	Originally Posted by TragicMonkey I find it's helpful to rephrase all requests as haiku: PowerPoint crashes, many windows are opened but none are normal. To which the answer would be: Foolish idiot, seeking help for your folly; you are the problem. The effort you put into even a single post just astounds me. Kudos.
	__________________ Science is self-correcting. Woo is self-contradicting.

23rd June 2022, 08:11 AM	#1148
gnome Penultimate Amazing Join Date: Aug 2001 Posts: 13,042	I love error haikus. You step in the stream But the river has moved on Error 404
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23rd June 2022, 08:15 AM	#1149
TragicMonkey Poisoned Waffles Join Date: Jun 2004 Location: Monkey Posts: 63,255	Too many records? This is perplexing to me. Oh! A busted join!
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23rd June 2022, 08:00 PM	#1150
a_unique_person Director of Hatcheries and Conditioning Join Date: Jul 2002 Location: Waiting for the pod bay door to open. Posts: 44,275	Helpdesk tickets must be in the form of a haiku or they will be rejected.
	__________________ *Continually pushing the boundaries of mediocrity.* Everything is possible, but not everything is probable. “Perception is real, but the truth is not.” - Imelda Marcos

23rd June 2022, 08:19 PM	#1151
arthwollipot Observer of Phenomena Pronouns: he/him Join Date: Feb 2005 Location: Ngunnawal Country Posts: 76,975	Yesterday it worked. Today it is not working. Windows is like that.
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23rd June 2022, 08:22 PM	#1152
TragicMonkey Poisoned Waffles Join Date: Jun 2004 Location: Monkey Posts: 63,255	Another request? Unreasonable demands merit grisly death.
	__________________ You added nothing to that conversation, Barbara.

23rd June 2022, 08:30 PM	#1153
arthwollipot Observer of Phenomena Pronouns: he/him Join Date: Feb 2005 Location: Ngunnawal Country Posts: 76,975	Your file is so big. It might be very useful. But now it is gone.
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23rd June 2022, 08:33 PM	#1154
TragicMonkey Poisoned Waffles Join Date: Jun 2004 Location: Monkey Posts: 63,255	This should be simple? Eight nested CTEs in... I think: maybe not.
	__________________ You added nothing to that conversation, Barbara.

23rd June 2022, 08:36 PM	#1155
arthwollipot Observer of Phenomena Pronouns: he/him Join Date: Feb 2005 Location: Ngunnawal Country Posts: 76,975	Chaos reigns within Reflect, repent, and reboot Order shall return Seriously, I've got a heap of these stored up. This one should give you an idea of how long I've had this file: Windows NT crashed. I am the Blue Screen of Death. No one hears your screams.
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