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#241 |
Observer of Phenomena
Pronouns: he/him Join Date: Feb 2005
Location: Ngunnawal Country
Posts: 84,520
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A million people can call the mountains a fiction Yet it need not trouble you as you stand atop them https://xkcd.com/154/ |
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#242 |
Observer of Phenomena
Pronouns: he/him Join Date: Feb 2005
Location: Ngunnawal Country
Posts: 84,520
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I got a call at 4:59:36 today. I'm glad it was me that took the call and not someone whose shift ended at 5:00.
They were calling while driving. |
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A million people can call the mountains a fiction Yet it need not trouble you as you stand atop them https://xkcd.com/154/ |
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#243 |
Penultimate Amazing
Join Date: Nov 2014
Location: Dharug & Gundungurra
Posts: 15,736
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Welcome to Contractor's World! What I call the "Just Before You Go's". Their time is precious but yours is not.
"Just before you go...fix my smoking heap of a PC by tomorrow, will you?" "Just before you go...can you make this report print backwards...and sort it in Cyrillic order?" "Just before you go...rewrite the whole asset register module to comply with American accounting practices. [this was an Australian subsidiary]" "Just before you go...can you change all the RAM in this server - I think it's got memory leaks." And so on. The solution is to hide somewhere in the building from about 16:00 onwards. Then you can't be assailed by these passing asshats at 16:45. The other solution I did for management I could not avoid was to tell them I would fix their problem doohickey as long as they stayed back with me to test it was working afterwards. In other words, I would leave when they did. Testing could take MANY hours, perhaps even overnight... It was that or else their problems could wait until they were back at their desk tomorrow or in a few days time or whenever. Funnily, only one ever did pick unwisely...and lived to regret it by 3am. |
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...our governments are just trying to protect us from terror. In the same way that someone banging a hornets’ nest with a stick is trying to protect us from hornets. Frankie Boyle, Guardian, July 2015 |
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#244 |
No longer the 1
Join Date: Apr 2007
Posts: 29,354
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As human right is always something given, it always in reality reduces to the right which men give, "concede," to each other. If the right to existence is conceded to new-born children, then they have the right; if it is not conceded to them, as was the case among the Spartans and ancient Romans, then they do not have it. For only society can give or concede it to them; they themselves cannot take it, or give it to themselves. |
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#245 |
Self Employed
Remittance Man Join Date: Nov 2009
Location: Florida
Posts: 45,355
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Hell if anything it's an improvement over how it was when I first started when we'd get a panic, angry banging on our door from some team lead or frustrated phone call from a site manager on a Wednesday morning because their new hire started on Monday and still doesn't have an account and we hadn't yet received the paperwork from HR.
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"If everyone in the room says water is wet and I say it's dry that makes me smart because at least I'm thinking for myself!" - The Proudly Wrong. |
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#246 |
![]() Join Date: Jun 2004
Location: Monkey
Posts: 67,072
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"Oh, too bad, you just missed it by a minute! I've started the nightly server defragmentation alignment. It's automatic and can't be stopped once it's started...none of the fluvial functions will work until the optimization is completed overnight. And because this is the scheduled weekend for the registry parallax it won't be finished with the retro-index schema until Monday morning. Sorry, buddy, nothing we can do until then."
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You added nothing to that conversation, Barbara. |
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#247 |
BOFH
Join Date: Jun 2003
Location: People's Republic of South Yorkshire
Posts: 15,787
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ITIL is a 2-edged sword.
https://www.theregister.com/2007/07/13/bofh_episode_24/ |
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"Your deepest pools, like your deepest politicians and philosophers, often turn out more shallow than expected." Walter Scott. |
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#248 |
Self Employed
Remittance Man Join Date: Nov 2009
Location: Florida
Posts: 45,355
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I'm gloriously happy for IT folks who are in the sort of positions where they can play games with their clients/users when they get unreasonably stupid.
I'm not. |
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"If everyone in the room says water is wet and I say it's dry that makes me smart because at least I'm thinking for myself!" - The Proudly Wrong. |
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#249 |
BOFH
Join Date: Jun 2003
Location: People's Republic of South Yorkshire
Posts: 15,787
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"Your deepest pools, like your deepest politicians and philosophers, often turn out more shallow than expected." Walter Scott. |
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#250 |
Observer of Phenomena
Pronouns: he/him Join Date: Feb 2005
Location: Ngunnawal Country
Posts: 84,520
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A million people can call the mountains a fiction Yet it need not trouble you as you stand atop them https://xkcd.com/154/ |
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#251 |
Penultimate Amazing
Join Date: Aug 2001
Posts: 14,296
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Right now being asked to make specific weekly predictions of work volume based on inputs that cannot be forecasted with precision.
It's not really a problem so far as long as the couple of people planning to use it take it with a grain of salt somewhat. And I'm making them aware of the broad assumptions being made that enable even being able to have an educated guess. I think if they treat it as a sort of sensitivity model more than a crystal ball they'll be alright. |
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#252 |
Penultimate Amazing
Join Date: Nov 2014
Location: Dharug & Gundungurra
Posts: 15,736
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Contractors don't get overtime. They are already considered "overpaid" just by being there. And this was invariably delivered in person.
Aye aye, cap'n! Didn't matter how much effluvium had to be enervated. As long as they weren't there to help mop it up, they felt free to call out their parting requests anyway. |
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...our governments are just trying to protect us from terror. In the same way that someone banging a hornets’ nest with a stick is trying to protect us from hornets. Frankie Boyle, Guardian, July 2015 |
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#253 |
Observer of Phenomena
Pronouns: he/him Join Date: Feb 2005
Location: Ngunnawal Country
Posts: 84,520
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Right now we've got four New Starter Requests each demanding that they be completed before the others, each with an appropriate business case and executive-level approval.
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A million people can call the mountains a fiction Yet it need not trouble you as you stand atop them https://xkcd.com/154/ |
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#254 |
Penultimate Amazing
Join Date: Nov 2014
Location: Dharug & Gundungurra
Posts: 15,736
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It's a two-way street. If you look at just about all the IT war-stories from the days of soldered discrete-component circuit boards to Snapdragon, it's a classic mistake for management to make all sorts decisions and promises that involve extensive IT services without actually even talking to IT about the issues first. Leaving their involvement to the last day or so to do weeks of work and then wondering why IT folks get angry is endlessly frustrating. Which is why we do get perverse joy out of needling some of the dimmer ones who pull these types of mindless stunts.
The obverse is those managers who do get IT on board up front usually get great service, because we are grateful to do our jobs with some sense of pride. |
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...our governments are just trying to protect us from terror. In the same way that someone banging a hornets’ nest with a stick is trying to protect us from hornets. Frankie Boyle, Guardian, July 2015 |
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#255 |
Penultimate Amazing
Join Date: Nov 2014
Location: Dharug & Gundungurra
Posts: 15,736
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__________________
...our governments are just trying to protect us from terror. In the same way that someone banging a hornets’ nest with a stick is trying to protect us from hornets. Frankie Boyle, Guardian, July 2015 |
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#256 |
Penultimate Amazing
Join Date: Nov 2014
Location: Dharug & Gundungurra
Posts: 15,736
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...our governments are just trying to protect us from terror. In the same way that someone banging a hornets’ nest with a stick is trying to protect us from hornets. Frankie Boyle, Guardian, July 2015 |
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#257 |
Penultimate Amazing
Join Date: Aug 2001
Posts: 14,296
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#258 |
Observer of Phenomena
Pronouns: he/him Join Date: Feb 2005
Location: Ngunnawal Country
Posts: 84,520
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Sooo... we've had a confirmed case of COVID in the building.
I've been WFW through the current lockdown as I have an Essential Worker permit because I don't have the space at home for the ergonomic equipment I require due to my WHS assessment. The case isn't on my floor - it's two floors up - and all the staff on my floor who have been to that floor have tested negative. But we're all WFH tomorrow until we know more. I'm pretty sure we'll just be a "monitor for symptoms" contact, but it's annoying. I haven't WFH for a while now. |
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A million people can call the mountains a fiction Yet it need not trouble you as you stand atop them https://xkcd.com/154/ |
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#259 |
Penultimate Amazing
Join Date: Nov 2014
Location: Dharug & Gundungurra
Posts: 15,736
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__________________
...our governments are just trying to protect us from terror. In the same way that someone banging a hornets’ nest with a stick is trying to protect us from hornets. Frankie Boyle, Guardian, July 2015 |
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#260 |
No longer the 1
Join Date: Apr 2007
Posts: 29,354
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__________________
As human right is always something given, it always in reality reduces to the right which men give, "concede," to each other. If the right to existence is conceded to new-born children, then they have the right; if it is not conceded to them, as was the case among the Spartans and ancient Romans, then they do not have it. For only society can give or concede it to them; they themselves cannot take it, or give it to themselves. |
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#261 |
Self Employed
Remittance Man Join Date: Nov 2009
Location: Florida
Posts: 45,355
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The other issue is new hires aren't as simple as just popping in Active Directory and making a user account, creating a mailbox in Exchange, and calling it a day. I can do those steps in about 10 minutes in my sleep at this point.
A new hire will need between one and four, depending on their position, external accounts for various medical software and I don't make those, I have to send their basic user information to a 3rd party and then I'm at their mercy for whenever they make them. Usually it's pretty quick, but I have no guarantee nor anyway of speeding up the process if it isn't. But it's "all IT" to the people screaming at me because the person they hired at 4:59:59 on Friday isn't working at full capacity exactly at 8:00:00 on Monday morning. |
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"If everyone in the room says water is wet and I say it's dry that makes me smart because at least I'm thinking for myself!" - The Proudly Wrong. |
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#262 |
![]() Join Date: Jun 2004
Location: Monkey
Posts: 67,072
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Dear Users: don't call any document you happen to have "specs" for a technical thing. Do not just send any document you have lying around to your technical guy and tell him "here are the specs, build the thing". Particularly when those "specs" you provided are a PowerPoint presentation to executives making a business case for why something needs to be done, with zero specifics of what to do or how it should be done.
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You added nothing to that conversation, Barbara. |
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#263 |
Lackey
Administrator
Join Date: Aug 2001
Location: South East, UK
Posts: 111,175
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I wish I knew how to quit you |
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#264 |
Observer of Phenomena
Pronouns: he/him Join Date: Feb 2005
Location: Ngunnawal Country
Posts: 84,520
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You get overtime rates, but you don't get overtime. When I was a contractor I was paid a certain amount per hour. If I worked more hours, I got paid more, but not at a higher rate. If I worked a weekend or a public holiday, I got paid at a higher rate.
As an permanent employee, I have the option for flexible working hours (flextime), but the hours in which I can do that are limited. If I work outside those hours, I get overtime, which is paid at a higher rate. And again, if I work a weekend or a public holiday, I get paid at a higher rate. |
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A million people can call the mountains a fiction Yet it need not trouble you as you stand atop them https://xkcd.com/154/ |
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#265 |
Penultimate Amazing
Join Date: Nov 2014
Location: Dharug & Gundungurra
Posts: 15,736
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__________________
...our governments are just trying to protect us from terror. In the same way that someone banging a hornets’ nest with a stick is trying to protect us from hornets. Frankie Boyle, Guardian, July 2015 |
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#266 |
Observer of Phenomena
Pronouns: he/him Join Date: Feb 2005
Location: Ngunnawal Country
Posts: 84,520
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__________________
A million people can call the mountains a fiction Yet it need not trouble you as you stand atop them https://xkcd.com/154/ |
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#267 |
No longer the 1
Join Date: Apr 2007
Posts: 29,354
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Interesting. For us it's a baseline for 35 hours pw, all time in excess of this (and anything on Saturday) is at 1.67x, up to ten additional hours, after that the rate is 2.5x (and for any Sunday/holidays/booked time-off hours).
Also we have the Minimum Billing Period.. ![]() |
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As human right is always something given, it always in reality reduces to the right which men give, "concede," to each other. If the right to existence is conceded to new-born children, then they have the right; if it is not conceded to them, as was the case among the Spartans and ancient Romans, then they do not have it. For only society can give or concede it to them; they themselves cannot take it, or give it to themselves. |
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#268 |
Observer of Phenomena
Pronouns: he/him Join Date: Feb 2005
Location: Ngunnawal Country
Posts: 84,520
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I just realised that I have managed an entire day WFH with no network dropouts whatsoever! Given the proven track record for Direct Access from home, I have no idea how I managed it.
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A million people can call the mountains a fiction Yet it need not trouble you as you stand atop them https://xkcd.com/154/ |
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#269 |
Philosopher
Join Date: Nov 2010
Posts: 7,296
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I'm thinking from your recent posts that we might have significantly less than six degrees of separation...
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What do Narwhals, Magnets and Apollo 13 have in common? Think about it.... |
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#270 |
Lackey
Administrator
Join Date: Aug 2001
Location: South East, UK
Posts: 111,175
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I wish I knew how to quit you |
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#271 |
![]() Join Date: Jun 2004
Location: Monkey
Posts: 67,072
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Dear Users: my function is to retrieve data from Source A. Do not request things from me that rely entirely on definitions and usages that exist only in Source B. "Can you give me a list of widgets?" from Source A will not work because "widget" is defined only in Source B. If you want data on them from Source A you will need to list them all out by whatever names they go by in Source A. At this point you should be realizing that the reason Source A doesn't use that terminology is because it doesn't need to, the proper source for all widget related data is actually Source B. Please insert Source B forcefully up your rear and leave me the hell alone. Thoroughly professionally hoping you die, TM
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You added nothing to that conversation, Barbara. |
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#272 |
Philosopher
Join Date: Nov 2010
Posts: 7,296
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That’s like one I had from earlier this year. I tell business line manager that for their new enterprise app to work properly, the business rules for record assignment and approval levels need to be defined. They say “okay”. I look at them. They look at me. Time passes. I say “you need to provide those business rules.” Their response: “just use the ones the app comes with”. Me: “You need to provide the logic and the who , for the rules to work.” Them: “why don’t you put some together for me and then I can see whether I like them or not…”
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What do Narwhals, Magnets and Apollo 13 have in common? Think about it.... |
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#273 |
Penultimate Amazing
Join Date: Nov 2014
Location: Dharug & Gundungurra
Posts: 15,736
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__________________
...our governments are just trying to protect us from terror. In the same way that someone banging a hornets’ nest with a stick is trying to protect us from hornets. Frankie Boyle, Guardian, July 2015 |
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#274 |
Observer of Phenomena
Pronouns: he/him Join Date: Feb 2005
Location: Ngunnawal Country
Posts: 84,520
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The followup to that is that half an hour after my shift ended, I lost all internet access for about five hours. I checked with my ISP and there was a widespread outage.
I'm back in the office today. There was a confirmed case in the building - two floors up from me. All the people from my floor who had gone up to that floor tested positive, but they wanted us all to WFH for a day to make sure. |
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A million people can call the mountains a fiction Yet it need not trouble you as you stand atop them https://xkcd.com/154/ |
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#275 |
Penultimate Amazing
Join Date: Aug 2007
Location: The Antimemetics Division
Posts: 65,994
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Three months ago, we migrated one of our internal services from an on-premise server to the vendor's cloud-based offering. When we did so, our service name changed from "example.onprem.com" to "example.com". We spent a month shepherding our very larger user community onto the new service name.
Two months ago, we retired "example.onprem.com" completely. A month ago, one of our users returned from a lengthy vacation, having missed the move to "example.com" entirely. Today, she sent us a nastygram. Her complaint: - For several weeks, her links to "example.onprem.com" have been broken. - This is severely impacting her productivity. - She can get to "example.com", but what about "example.onprem.com"? - Is there any plan to fix her links? - Why are her teammates telling her they can still get to "example.onprem.com"? The mind boggles. |
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There is no Antimemetics Division. |
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#276 |
Observer of Phenomena
Pronouns: he/him Join Date: Feb 2005
Location: Ngunnawal Country
Posts: 84,520
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We're switching to ServiceNow on Monday. I don't feel sufficiently trained at this time, but there's another training session tomorrow (Friday) and I love being dumped into deep water.
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A million people can call the mountains a fiction Yet it need not trouble you as you stand atop them https://xkcd.com/154/ |
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#277 |
Penultimate Amazing
Join Date: Nov 2014
Location: Dharug & Gundungurra
Posts: 15,736
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__________________
...our governments are just trying to protect us from terror. In the same way that someone banging a hornets’ nest with a stick is trying to protect us from hornets. Frankie Boyle, Guardian, July 2015 |
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#278 |
Penultimate Amazing
Join Date: Nov 2014
Location: Dharug & Gundungurra
Posts: 15,736
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__________________
...our governments are just trying to protect us from terror. In the same way that someone banging a hornets’ nest with a stick is trying to protect us from hornets. Frankie Boyle, Guardian, July 2015 |
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#279 |
Penultimate Amazing
Join Date: Aug 2007
Location: The Antimemetics Division
Posts: 65,994
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There is no Antimemetics Division. |
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#280 |
Penultimate Amazing
Join Date: Nov 2014
Location: Dharug & Gundungurra
Posts: 15,736
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__________________
...our governments are just trying to protect us from terror. In the same way that someone banging a hornets’ nest with a stick is trying to protect us from hornets. Frankie Boyle, Guardian, July 2015 |
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