ISF Logo   IS Forum
Forum Index Register Members List Events Mark Forums Read Help

Go Back   International Skeptics Forum » General Topics » Computers and the Internet
 


Welcome to the International Skeptics Forum, where we discuss skepticism, critical thinking, the paranormal and science in a friendly but lively way. You are currently viewing the forum as a guest, which means you are missing out on discussing matters that are of interest to you. Please consider registering so you can gain full use of the forum features and interact with other Members. Registration is simple, fast and free! Click here to register today.
Reply
Old 18th May 2019, 12:46 PM   #921
catsmate
No longer the 1
 
catsmate's Avatar
 
Join Date: Apr 2007
Posts: 20,171
Originally Posted by Norman Alexander View Post
Still remember the company song? Yes, really!
I remember "Compaq People".
__________________
As human right is always something given, it always in reality reduces to the right which men give, "concede," to each other. If the right to existence is conceded to new-born children, then they have the right; if it is not conceded to them, as was the case among the Spartans and ancient Romans, then they do not have it. For only society can give or concede it to them; they themselves cannot take it, or give it to themselves.
catsmate is offline   Quote this post in a PM   Nominate this post for this month's language award Copy a direct link to this post Reply With Quote Back to Top
Old 18th May 2019, 12:51 PM   #922
catsmate
No longer the 1
 
catsmate's Avatar
 
Join Date: Apr 2007
Posts: 20,171
Originally Posted by arthwollipot View Post
It's been a really long week. I've been resetting passwords in my sleep.

https://i.imgur.com/ObXfxc5.jpg
Yeah, I remember recovering and reinstalling Exchange in my dreams too.
I woke up screaming and had some difficult explaining to do.

Though (on a slightly more serious note) I once spent three hours on the phone walking someone though the installation of Cisco Works, SNMPc, AND and MRTG, plus linking them together with scripts, that (due to significant intake of valium and codeine) I have no recollection of.
__________________
As human right is always something given, it always in reality reduces to the right which men give, "concede," to each other. If the right to existence is conceded to new-born children, then they have the right; if it is not conceded to them, as was the case among the Spartans and ancient Romans, then they do not have it. For only society can give or concede it to them; they themselves cannot take it, or give it to themselves.
catsmate is offline   Quote this post in a PM   Nominate this post for this month's language award Copy a direct link to this post Reply With Quote Back to Top
Old 21st May 2019, 06:30 PM   #923
arthwollipot
Observer of Phenomena
 
arthwollipot's Avatar
 
Join Date: Feb 2005
Location: Location, Location
Posts: 61,691
I had another one today where all I did was remote assist the computer and start fiddling with things until the caller said "That's it! You fixed it!"

60% knowledge, 30% Google, 10% improvisation.
__________________
Self-described nerd. Pronouns: He/Him
Quantum materiae materietur marmota monax si marmota monax materiam possit materiarii?
arthwollipot is offline   Quote this post in a PM   Nominate this post for this month's language award Copy a direct link to this post Reply With Quote Back to Top
Old 21st May 2019, 07:18 PM   #924
Norman Alexander
Philosopher
 
Norman Alexander's Avatar
 
Join Date: Nov 2014
Posts: 5,206
Originally Posted by arthwollipot View Post
I had another one today where all I did was remote assist the computer and start fiddling with things until the caller said "That's it! You fixed it!"

60% knowledge, 30% Google, 10% improvisation.
What third-party app did they secretly install that you had to uninstall to make it work?
__________________
...our governments are just trying to protect us from terror. In the same way that someone banging a hornetsí nest with a stick is trying to protect us from hornets. Frankie Boyle, Guardian, July 2015
Norman Alexander is offline   Quote this post in a PM   Nominate this post for this month's language award Copy a direct link to this post Reply With Quote Back to Top
Old 21st May 2019, 07:47 PM   #925
arthwollipot
Observer of Phenomena
 
arthwollipot's Avatar
 
Join Date: Feb 2005
Location: Location, Location
Posts: 61,691
Originally Posted by Norman Alexander View Post
What third-party app did they secretly install that you had to uninstall to make it work?
No, it was view settings in Outlook which weren't the way they were used to. I mucked around with the settings and for some reason while I was mucking, the view reset itself back to the default.
__________________
Self-described nerd. Pronouns: He/Him
Quantum materiae materietur marmota monax si marmota monax materiam possit materiarii?
arthwollipot is offline   Quote this post in a PM   Nominate this post for this month's language award Copy a direct link to this post Reply With Quote Back to Top
Old 21st May 2019, 07:57 PM   #926
Norman Alexander
Philosopher
 
Norman Alexander's Avatar
 
Join Date: Nov 2014
Posts: 5,206
Originally Posted by arthwollipot View Post
No, it was view settings in Outlook which weren't the way they were used to. I mucked around with the settings and for some reason while I was mucking, the view reset itself back to the default.
...there's a View Reset button on the View ribbon...
__________________
...our governments are just trying to protect us from terror. In the same way that someone banging a hornetsí nest with a stick is trying to protect us from hornets. Frankie Boyle, Guardian, July 2015
Norman Alexander is offline   Quote this post in a PM   Nominate this post for this month's language award Copy a direct link to this post Reply With Quote Back to Top
Old 21st May 2019, 08:01 PM   #927
arthwollipot
Observer of Phenomena
 
arthwollipot's Avatar
 
Join Date: Feb 2005
Location: Location, Location
Posts: 61,691
Originally Posted by Norman Alexander View Post
...there's a View Reset button on the View ribbon...
Yeah, I know. That didn't work. Only changing to Preview view and then back to Calendar view worked. It was a bit weird actually.
__________________
Self-described nerd. Pronouns: He/Him
Quantum materiae materietur marmota monax si marmota monax materiam possit materiarii?
arthwollipot is offline   Quote this post in a PM   Nominate this post for this month's language award Copy a direct link to this post Reply With Quote Back to Top
Old 21st May 2019, 09:23 PM   #928
Norman Alexander
Philosopher
 
Norman Alexander's Avatar
 
Join Date: Nov 2014
Posts: 5,206
Originally Posted by arthwollipot View Post
Yeah, I know. That didn't work. Only changing to Preview view and then back to Calendar view worked. It was a bit weird actually.
Hmmm... That sounds like someone dicking about with their Calendar view and then being unable (or forgetting) to reset it.
__________________
...our governments are just trying to protect us from terror. In the same way that someone banging a hornetsí nest with a stick is trying to protect us from hornets. Frankie Boyle, Guardian, July 2015
Norman Alexander is offline   Quote this post in a PM   Nominate this post for this month's language award Copy a direct link to this post Reply With Quote Back to Top
Old 21st May 2019, 09:36 PM   #929
arthwollipot
Observer of Phenomena
 
arthwollipot's Avatar
 
Join Date: Feb 2005
Location: Location, Location
Posts: 61,691
Originally Posted by Norman Alexander View Post
Hmmm... That sounds like someone dicking about with their Calendar view and then being unable (or forgetting) to reset it.
It would, except that the actual problem was that the right sidebar was displaying, but it had no content. Where the To-Do Bar would normally be was a blank white space. And it had done that since the user had a Profile reset. It wasn't just user error.
__________________
Self-described nerd. Pronouns: He/Him
Quantum materiae materietur marmota monax si marmota monax materiam possit materiarii?
arthwollipot is offline   Quote this post in a PM   Nominate this post for this month's language award Copy a direct link to this post Reply With Quote Back to Top
Old 21st May 2019, 09:41 PM   #930
Norman Alexander
Philosopher
 
Norman Alexander's Avatar
 
Join Date: Nov 2014
Posts: 5,206
Originally Posted by arthwollipot View Post
It would, except that the actual problem was that the right sidebar was displaying, but it had no content. Where the To-Do Bar would normally be was a blank white space. And it had done that since the user had a Profile reset. It wasn't just user error.
Yep, that's weird. Changing the To Do selection didn't help?
__________________
...our governments are just trying to protect us from terror. In the same way that someone banging a hornetsí nest with a stick is trying to protect us from hornets. Frankie Boyle, Guardian, July 2015
Norman Alexander is offline   Quote this post in a PM   Nominate this post for this month's language award Copy a direct link to this post Reply With Quote Back to Top
Old 21st May 2019, 09:44 PM   #931
arthwollipot
Observer of Phenomena
 
arthwollipot's Avatar
 
Join Date: Feb 2005
Location: Location, Location
Posts: 61,691
Originally Posted by Norman Alexander View Post
Yep, that's weird. Changing the To Do selection didn't help?
Nope. Didn't even get the little x to close the panel.
__________________
Self-described nerd. Pronouns: He/Him
Quantum materiae materietur marmota monax si marmota monax materiam possit materiarii?
arthwollipot is offline   Quote this post in a PM   Nominate this post for this month's language award Copy a direct link to this post Reply With Quote Back to Top
Old 22nd May 2019, 09:33 AM   #932
Dancing David
Penultimate Amazing
 
Dancing David's Avatar
 
Join Date: Mar 2003
Location: central Illinois
Posts: 39,552
Originally Posted by arthwollipot View Post
I had another one today where all I did was remote assist the computer and start fiddling with things until the caller said "That's it! You fixed it!"

60% knowledge, 30% Google, 10% improvisation.
I walked to an office where the 'top of the windows' weren't showing. And yes that was true off all the Windows.
So I went to display settings, changed the resolution and then let it revert back.
It worked!

I have not a clue as why.
__________________
I suspect you are a sandwich, metaphorically speaking. -Donn
And a shot rang out. Now Space is doing time... -Ben Burch
You built the toilet - don't complain when people crap in it. _Kid Eager
Never underestimate the power of the Random Number God. More of evolutionary history is His doing than people think. - Dinwar
Dancing David is offline   Quote this post in a PM   Nominate this post for this month's language award Copy a direct link to this post Reply With Quote Back to Top
Old 22nd May 2019, 01:03 PM   #933
JimOfAllTrades
Critical Thinker
 
Join Date: Aug 2011
Posts: 479
Originally Posted by Dancing David View Post
I walked to an office where the 'top of the windows' weren't showing. And yes that was true off all the Windows.
So I went to display settings, changed the resolution and then let it revert back.
It worked!

I have not a clue as why.
I had a user with a laptop connected to an external monitor. Once in a while when he connected the monitor the windows desktop didn't fit correctly on the monitor, the top and sides were cut off. I never did find a problem in windows, but found out that if I powered cycled the monitor (not the laptop), it would come back up and during the auto-search for a video signal it would fix itself.
JimOfAllTrades is offline   Quote this post in a PM   Nominate this post for this month's language award Copy a direct link to this post Reply With Quote Back to Top
Old 22nd May 2019, 04:08 PM   #934
arthwollipot
Observer of Phenomena
 
arthwollipot's Avatar
 
Join Date: Feb 2005
Location: Location, Location
Posts: 61,691
Computers are supposed to be these predictable machines that do only what people tell them to do and nothing else. That was true in the 50s but today the things that people tell them to do are so complex that they are chaotic, and computers can and do sometimes behave unpredictably. That's why the 10% improvisation will always be a part of any computer support, and why it's a position that will probably not be taken over by artificial intelligence.
__________________
Self-described nerd. Pronouns: He/Him
Quantum materiae materietur marmota monax si marmota monax materiam possit materiarii?
arthwollipot is offline   Quote this post in a PM   Nominate this post for this month's language award Copy a direct link to this post Reply With Quote Back to Top
Old 23rd May 2019, 06:37 AM   #935
JoeMorgue
Self Employed
Remittance Man
 
JoeMorgue's Avatar
 
Join Date: Nov 2009
Location: Florida
Posts: 17,552
The complete text and context of a trouble call I just received: Spelling, grammar, and punctuation left as it was.

"they saw a cockroach and in the mist of killing and following it unplugged a few things"
__________________
- "Ernest Hemingway once wrote that the world is a fine place and worth fighting for. I agree with the second part." - Detective Sommerset
- "Stupidity does not cancel out stupidity to yield genius. It breeds like a bucket-full of coked out hamsters." - The Oatmeal
- "To the best of my knowledge the only thing philosophy has ever proven is that Descartes could think." - SMBC
JoeMorgue is online now   Quote this post in a PM   Nominate this post for this month's language award Copy a direct link to this post Reply With Quote Back to Top
Old 23rd May 2019, 10:24 AM   #936
Dancing David
Penultimate Amazing
 
Dancing David's Avatar
 
Join Date: Mar 2003
Location: central Illinois
Posts: 39,552
Originally Posted by JoeMorgue View Post
The complete text and context of a trouble call I just received: Spelling, grammar, and punctuation left as it was.

"they saw a cockroach and in the mist of killing and following it unplugged a few things"
Wonderful, I once had a laptop I put in the freezer because little roaches were coming out...
__________________
I suspect you are a sandwich, metaphorically speaking. -Donn
And a shot rang out. Now Space is doing time... -Ben Burch
You built the toilet - don't complain when people crap in it. _Kid Eager
Never underestimate the power of the Random Number God. More of evolutionary history is His doing than people think. - Dinwar
Dancing David is offline   Quote this post in a PM   Nominate this post for this month's language award Copy a direct link to this post Reply With Quote Back to Top
Old 23rd May 2019, 10:38 PM   #937
novaphile
Quester of Doglets
Moderator
 
novaphile's Avatar
 
Join Date: Dec 2009
Posts: 1,811
Originally Posted by JoeMorgue View Post
The complete text and context of a trouble call I just received: Spelling, grammar, and punctuation left as it was.

"they saw a cockroach and in the mist of killing and following it unplugged a few things"
That looks accurate to me.

I was fighting the mist of killing during a particularly odious meeting yesterday.
__________________
We would be better, and braver, to engage in enquiry, rather than indulge in the idle fancy, that we already know -- Plato.
novaphile is offline   Quote this post in a PM   Nominate this post for this month's language award Copy a direct link to this post Reply With Quote Back to Top
Old 23rd May 2019, 11:05 PM   #938
arthwollipot
Observer of Phenomena
 
arthwollipot's Avatar
 
Join Date: Feb 2005
Location: Location, Location
Posts: 61,691
The red mist...
__________________
Self-described nerd. Pronouns: He/Him
Quantum materiae materietur marmota monax si marmota monax materiam possit materiarii?
arthwollipot is offline   Quote this post in a PM   Nominate this post for this month's language award Copy a direct link to this post Reply With Quote Back to Top
Old Yesterday, 12:29 AM   #939
Wudang
BOFH
 
Wudang's Avatar
 
Join Date: Jun 2003
Location: People's Republic of South Yorkshire
Posts: 11,603
Are they sure it was mist and not magic smoke?
__________________
"Your deepest pools, like your deepest politicians and philosophers, often turn out more shallow than expected." Walter Scott.
Wudang is online now   Quote this post in a PM   Nominate this post for this month's language award Copy a direct link to this post Reply With Quote Back to Top
Old Today, 02:50 AM   #940
Darat
Lackey
Administrator
 
Darat's Avatar
 
Join Date: Aug 2001
Location: South East, UK
Posts: 85,710
Originally Posted by arthwollipot View Post
Computers are supposed to be these predictable machines that do only what people tell them to do and nothing else. That was true in the 50s but today the things that people tell them to do are so complex that they are chaotic, and computers can and do sometimes behave unpredictably. That's why the 10% improvisation will always be a part of any computer support, and why it's a position that will probably not be taken over by artificial intelligence.
Nonsense.

Replacement AI for call centre staff :

Whatever the caller says reply with: "Switch it off and then back on. Has that fixed the problem?"

If "yes" say "is there anything else I can help you with today?"

If "no" say "I'll need to raise a ticket with the second tier support team"




Don't hit me!
__________________
I wish I knew how to quit you
Darat is offline   Quote this post in a PM   Nominate this post for this month's language award Copy a direct link to this post Reply With Quote Back to Top
Old Today, 04:01 AM   #941
Filippo Lippi
Master Poster
 
Filippo Lippi's Avatar
 
Join Date: Nov 2002
Posts: 2,966
Originally Posted by Filippo Lippi View Post
Also, environment team made a change that's screwed us over completely. Dozens of critical jobs failing daily and they refused to back out the change. It's unbelievable
Hardly slept a wink that week. Crawled into work late the following Monday and it was suggested that I was too exhausted to be there, so I went home, burning more of my TOIL. Was I thanked by senior management? No, I got a bollocking for not completing my timesheet and for having a non-standard out of office message.
__________________
"You may not know anything about the issue but I bet you reckon something.
So why not tell us what you reckon? Let us enjoy the full majesty of your uninformed, ad hoc reckon..."
David Mitchell
Filippo Lippi is offline   Quote this post in a PM   Nominate this post for this month's language award Copy a direct link to this post Reply With Quote Back to Top
Reply

International Skeptics Forum » General Topics » Computers and the Internet

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -7. The time now is 04:49 AM.
Powered by vBulletin. Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.

This forum began as part of the James Randi Education Foundation (JREF). However, the forum now exists as
an independent entity with no affiliation with or endorsement by the JREF, including the section in reference to "JREF" topics.

Disclaimer: Messages posted in the Forum are solely the opinion of their authors.