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Old 17th January 2021, 09:34 PM   #3001
arthwollipot
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I've kept track of this. It's at the end of my work day now, and so far today I have had to type a password 12 times, and use some kind of MFA token five times. I'm pretty sure I missed a few, too.
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Old 18th January 2021, 08:48 PM   #3002
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Ugh. They've got me doing VoIP again. I hate VoIP. Whoever designed Cisco Unity needs to be severely chastised and sent on a usability crash course.

Right now I have to check an entire team of 45 staff to see if they have voice mail set up, and to set them up if they don't. Fortunately only 11 do not.

What a pain in the bum.
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Old 19th January 2021, 07:05 AM   #3003
Blue Mountain
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Originally Posted by arthwollipot View Post
Ugh. They've got me doing VoIP again. I hate VoIP. Whoever designed Cisco Unity needs to be severely chastised and sent on a usability crash course.

Right now I have to check an entire team of 45 staff to see if they have voice mail set up, and to set them up if they don't. Fortunately only 11 do not.

What a pain in the bum.
The two are sort of exclusive. Cisco products have a reputation for being user unfriendly. I've worked with Asterisk (almost defines "unfriendly") and FreePBX, a web front-end to Asterisk and much nicer to work with.
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Old 19th January 2021, 02:49 PM   #3004
arthwollipot
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Originally Posted by Blue Mountain View Post
The two are sort of exclusive. Cisco products have a reputation for being user unfriendly. I've worked with Asterisk (almost defines "unfriendly") and FreePBX, a web front-end to Asterisk and much nicer to work with.
Setting up extra lines and speed dials is the absolute worst. We can't just assign them arbitrarily. No - we have to assign them according to a template, of which there are dozens, with names like "8861_1L 2-4S 5U 6-41S" and we have to find a template, based on this name, that most closely matches the button layout that the client has requested. The client, of course, has absolutely no knowledge of these templates or their limitations.
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